FAQ
Answers to common questions
If you are curious about how manual tracking works, what guest mode includes, or how AI and ads are handled, this page covers the most frequent questions. For privacy or legal topics, you can also review our Privacy Policy and Terms.
Tracking & Features
Is manual tracking free?
Yes. Manual tracking is available without a paid plan. You can build workouts, log sets, and review your sessions without paying for AI features.
What can I do with the free Quick Builder?
Quick Builder gives you full workout creation, session logging, and progress tracking. Build workouts with guided templates, log sets and reps, and track PRs—all included free.
What does guest mode do?
Guest mode runs a demo workout session so you can see the in-session flow without creating an account. It uses a sample workout and skips account-only features.
Does guest mode save anything?
Demo progress is stored only in your current browser using local storage. Nothing is synced, and the data can be lost if you clear storage or switch devices.
AI & BYOK
What is BYOK?
BYOK means Bring Your Own Key. If you want AI features, you can connect your own OpenAI API key so you pay OpenAI directly for usage while unlocking AI tools inside Kaizen Fitness.
How do ads work and who sees them?
Ads are shown only on certain web pages when ads are enabled. They are hidden for premium and admin roles and never appear inside the mobile app. We keep ads out of high-focus areas like workouts and settings when possible.
Can I turn off ads?
Ads are controlled by account role and service settings. Premium access removes web ads, and admin or trainer roles do not see ads. If you have questions, contact support.
Account & Data
Do you store my workout history?
If you have an account, we store your workouts and sessions so you can review progress and keep plans consistent across devices. Guest mode keeps data on your device only.
How do I delete my account?
You can request account deletion from the in-app settings or by contacting support. We will confirm your request and remove account data according to the process described in our Privacy Policy.
Where can I read the legal terms?
Our Terms of Service explain usage rules, disclaimers, and limitations. You can read them on the Terms page.
Support & Platform
Is this medical advice?
No. Kaizen Fitness provides fitness tracking tools and optional AI assistance, but it is not medical advice. Always consult a qualified professional for medical guidance.
What platforms are supported?
Use Kaizen in your desktop or mobile browser, or get the Android app from Google Play. On iPhone and iPad, open Kaizen in Safari and choose Share, then Add to Home Screen. There is no iOS App Store app.
How do I contact support?
Email us at [email protected]. Include the device, browser, and a short description so we can help quickly.